2020 Refund/Cancellation & Liability Policies.


REVISED 12/15/2019

HALF OR FULL PAYMENT HOLDS YOUR PLACE.

ANY BALANCE OWED MUST BE PAID 60 DAYS PRIOR TO THE WORKSHOP, SO PLEASE MARK YOUR CALENDAR NOW.

REFUND/CANCELLATION POLICIES

A full refund is made if a student registers for a workshop that is canceled by us (Roland Workshops) due to lack of minimum enrollment (four) or is already full at the time of registration.  If we are forced to cancel the workshop for this or any reason, we will refund your payment or you may reschedule and apply the amount toward another workshop within the calendar year.

We are unable to make refunds if you must withdraw from the workshop. If you cancel, and we are able to replace you in the workshop, you may transfer to another class within the calendar year and we will apply the full amount you have paid toward the new workshop. Any balance due must be paid at the time of transfer (or thereabouts) and no further extensions or refunds can be given. No discounts are given if you must arrive late or leave early.

Under no circumstances are we responsible for your nonrefundable hotel or airline charges. We suggest that you purchase trip cancellation insurance in the event of unexpected circumstances (death in the family, accident, illness) that would require you cancel your trip. Please contact a travel agent or your insurance agent for assistance.

PHOTO POLICY: Photos or videos may be taken during workshops for the purpose of marketing and sharing on social media. If you do not wish to be photographed please notify us prior to the start of the workshop.

WAIVER OF LIABILITY: The here enrolled participant, on behalf of himself or herself, and all agents, employees, assignees, administrators, or executors, hereby releases, discharges, and waives all claims of liability against The Open Studio LLC, Paula Roland or her employees for any injuries, damages, or loss of any kind that might be sustained while participating in Paula Roland's Workshops, or for any health condition, new or preexisting, that might develop or be affected or aggravated as a result of participation.

We cannot reduce or waive these terms in the event of circumstances beyond our control such as illness, flight cancellations, war, terrorist attacks, injury or death, natural disaster, or force majeure. If any sentence of this agreement is held invalid, it is agreed that the balance thereof shall continue in full legal force and effect.